Contact us

If your order hasn’t arrived yet, please start by checking the shipping confirmation email you received after placing your order. This email will contain a tracking number, which you can use to follow your package’s journey on the carrier’s website. If the tracking information isn’t updating or you suspect a delay, please get in touch with our customer support team. We’re here to help and ensure your order reaches you as quickly as possible.

Delivery on public holidays may vary depending on the shipping carrier and location. Generally, most carriers do not operate on public holidays, so your delivery may be delayed if it falls on one.

To check if we deliver to your postcode, please enter your postcode during checkout, and our system will automatically determine whether delivery is available to your area.

Next-day delivery may be available on select orders, depending on factors such as product availability, location, and the time of day the order is placed. However, not all items qualify for next-day delivery, especially larger or customized products.

Yes, we offer customized items to help you create the perfect decor for your home. You can choose from various options to personalize cushions, wall decor, curtains, and more. Please contact us through our website or customer service for more details on customization options and to start designing your unique decor piece.